Wthin 30 days of the date of purchase our customers have unconditional right to return the jewellery and receive their payment back.

In case customers do not like the goods they shall return it to us. (Return can be accepted only if the product was not used and the tag attached to the jewellery is not damaged. Along with jewellery customers have to return a certificate, receipt and any packaging in which they received the goods.)

In case of custom made jewellery any returns are not allowed! In order to complete the order 30% prepayment is required. Prepayment is treated as a down payment and is not subject to return in case customer resigns from the purchase!

Return / warranty / exchange form

If you need to make a complaint, return or exchange the product, please print and fill out the form below and send to us with the product.


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Staviori is primarily the first-class investment jewellery, precious stones: diamonds, sapphires, rubies, emeralds and precious metals such as gold and silver. Moreover, our range includes engagement rings, wide range of gold and silver jewelery, investment diamonds and gold rings for any occasion. STAVIORI creates unique jewelry pieces to satisfy individual clients requests. Sophisticated design, excellent gold and carefully selected precious stones are the hallmark of the best Italian craftsmanship and timeless quality. Diamonds and other stones are micro-set which ensures outstanding durability and precision.